Tragic Accident in Bhandup Claims Four Lives, Nine Injured as BEST Bus Reverses into Pedestrians

NewsDais

December 30, 2025

Incident Overview

A devastating accident in Bhandup, Mumbai, occurred on Monday night when a reversing bus operated by the Brihanmumbai Electric Supply and Transport (BEST) struck a group of pedestrians. The incident, which took place around 10 PM on the busy Station Road, resulted in the deaths of four individuals, including three women, while nine others sustained injuries.

According to police reports, the bus crashed into pedestrians as it was reversing from its end point near Bhandup (West) railway station. The driver, whose identity has not been officially released, has been detained as authorities move forward with filing a First Information Report (FIR) against him.

Context of the Accident

This tragic incident highlights the ongoing concerns regarding the safety and operational standards of public transportation in Mumbai. With a large fleet of buses serving densely populated urban areas, the reliability and governance of the BEST transport system have come under scrutiny, especially following previous incidents involving miniature buses that were withdrawn from service earlier this year.

Details of the Incident

Accident Specifics

Witness accounts and initial investigations suggest that the bus was maneuvering at the end of its route when the fatal accident occurred. Reports indicated that after the crash, the injured were immediately taken to a nearby hospital for urgent medical care. While their current conditions have not been disclosed, recovery efforts are ongoing.

Police officials confirmed that the BEST bus involved was a midi bus leased from Olectra Greentech, which operates under a model whereby the contractor bears the costs of fuel, drivers, and maintenance. An anonymous senior civic official mentioned that information about the bus and driver is still being gathered as investigations continue.

Official Responses

In light of the incident, Mumbai Congress president Varsha Gaikwad called for a thorough investigation into the fatal accident. She articulated her concerns regarding the operational safety of buses, stating, “This is extremely saddening. Faulty buses, untrained drivers, and an administration unwilling to invest in and improve BEST are risking several lives on a daily basis. We demand a thorough inquiry into this incident.” This statement underscores a broader concern regarding public safety and accountability within the BEST framework.

Ongoing Investigation

As the police launch an official investigation, they are scrutinizing both the bus’s operational status at the time of the accident and the driver’s qualifications. Witnesses and passengers present during the accident may be called to provide testimony which could shed light on the circumstances leading up to the incident.

Further, authorities may evaluate the infrastructure surrounding the railway station where the incident occurred to determine if additional safety measures could prevent future accidents.

Public Transport Challenges

Operational Issues

The incident further raises complications regarding Mumbai’s public transport system. The city has faced challenges such as a shortage of vehicles and increased traffic, prompting BEST to adapt its operational strategies. Earlier in the year, smaller buses were removed from service, indicating ongoing concerns regarding their functionality on densely populated routes.

Despite the deployment of midi buses, many at BEST have expressed dissatisfaction about their suitability for urban navigation, particularly concerning safety features and turning radiuses. A previous decision to implement Olectra electric buses was influenced by various logistic and operational constraints, thus complicating efforts to maintain a robust public transport system.

Community Reactions

The public response to this latest incident reflects widespread frustration with the city’s transport management. Local residents have organized informal discussions, voicing concerns about the safety of pedestrian traffic around busy transport hubs like Bhandup railway station.

Some community members have taken to social media to express their grief and demand immediate reforms in safety protocols concerning public transport, hoping that such tragedies can be avoided in the future.

Future Measures

Need for Safe Public Transport

The incident has reignited the debate around adequate safety standards and maintenance checks for public transport vehicles. Many stakeholders, including transport officials and civic leaders, are expected to convene to discuss potential reforms in training drivers and regular evaluations of bus conditions to minimize risks to pedestrians.

Additionally, there may be renewed calls for community forums where residents can voice their safety concerns directly to transport authorities, ensuring a collaborative approach to resolving public transport issues.

End Notes

The investigation into the tragic Bhandup accident remains ongoing, and further updates are anticipated as authorities gather more information. Meanwhile, public officials and community representatives hope to use this incident as a catalyst for initiating broader discussions surrounding the safety and reliability of public transportation in Mumbai.

As more details continue to emerge, the focus remains on ensuring that such an event does not recur, safeguarding the lives of both pedestrians and public transport users in the city.

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