Supreme Court Directs RBI and DoT to Establish Compensation Framework for Digital Fraud Victims

NewsDais

February 9, 2026

Supreme Court’s Directive for Compensation Framework

On February 9, 2026, the Supreme Court of India mandated the Reserve Bank of India (RBI) and the Department of Telecom (DoT) to convene a joint meeting aimed at formulating a compensation framework for victims of digital arrest fraud. This ruling reflects the judiciary’s concern about the increasing prevalence of such frauds, which have reportedly siphoned off over ₹54,000 crore from the nation.

The Supreme Court’s bench, which included Chief Justice of India Surya Kant, Justice Joymalya Bagchi, and Justice N.V. Anjaria, characterized these digital frauds as akin to “robbery or dacoity.” The bench urged for the formal adoption of standard operating procedures (SoP) by the government to ensure effective inter-agency coordination in combating digital fraud.

Background of Digital Arrest Frauds

Digital arrest frauds involve scams where perpetrators masquerade as police or judicial officials, utilizing intimidating audio and video calls to coerce victims into transferring money. This trend has raised alarms among law enforcement agencies and financial authorities alike, leading to calls for a systematic approach to handle such crimes.

In December 2025, the Supreme Court had already expressed its concerns regarding the rising financial impact of cyber crimes and directed the central government to review proposals aimed at providing compensation to affected individuals.

Establishing Standard Operating Procedures

Creation of a Draft MoU

The court instructed the Ministry of Home Affairs to evaluate the RBI’s SoP issued on January 2, 2026, along with other relevant procedures from the DoT. The aim is to draft a Memorandum of Understanding (MoU) within a month to tackle these offenses more effectively.

Officials highlighted that the RBI’s existing SoP outlines actionable measures that banks should implement, including temporarily holding debit cards to prevent further fraud. This proactive step aims to protect victims and deter fraudulent activities.

Central Investigation and Accountability

The apex court has also called upon the Central Bureau of Investigations (CBI) to identify cases related to digital arrest fraud across the nation. Additionally, state governments in Delhi and Gujarat have been urged to grant the necessary permissions for investigations in cases that have been flagged.

A senior official from the judiciary remarked, “A pragmatic, liberal approach is necessary when awarding compensation to victims of these schemes.” This statement underscores the commitment to addressing the financial and emotional toll these scams impose on individuals.

Rising Incidences and Public Awareness

Reports of significant financial losses due to digital arrest scams have surged. For instance, an octogenarian recently lost a staggering ₹96 lakh, further illustrating the need for public awareness and stringent regulatory measures.

Experts suggest that these fraudulent activities often exploit the technological vulnerabilities existing within our digital financial environment. They have been urging for comprehensive educational campaigns to equip the public with knowledge on how to identify and combat such scams.

Implementation and Future Steps

The next phase involves the Supreme Court receiving status reports from the involved authorities regarding the progress made in implementing the proposed framework. Subsequent hearings are anticipated to take place, with updates regarding compensation and procedural adherence.

Critics of the existing legal framework argue for more robust accountability measures against banking institutions as well, positing that negligence or collusion on the part of bank officials contributes to these fraudulent outcomes. They advocate for changes in regulatory policies to enhance oversight.

Final Remarks and the Path Ahead

As digital fraud continues to pose severe challenges, the commitment by the Supreme Court to instate a compensation framework represents a crucial step in safeguarding consumers. The implications of this directive are expected to resonate in subsequent policies and legal measures aimed at enhancing digital security across India.

The urgency of the situation cannot be overstated; with each passing day, new victims fall prey to these schemes, underscoring the need for collaborative efforts among governmental and financial institutions to solve this growing crisis.

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